Know how every client is tracking, and get them the care they're funded for.
Vitalyse brings together OT assessments, continuous wearable monitoring and Support at Home funding analytics for retirement villages and home care providers.
1M+
hourly vitals readings
230
residents monitored
8+
retirement villages
92.6%
active in the last fortnight
The problem
The gap between funded care and delivered care is widening.
Since Support at Home started on 1 November 2025, providers earn on care delivered, not care funded. In the March 2026 quarter, clients used only 62.2% of their budgets. Unspent funds above the rollover cap go back to government.
Residents miss out on care they were assessed for, and providers lose the revenue that pays for it.
Provider management revenue per $1m of client funding (annual)
$300k
$100k
$62k
Home Care Packages (~30% fees)
Support at Home, 10% cap, full use
Support at Home at 62.2% use
Illustrative. Source: StewartBrown Support at Home survey, March 2026 quarter; Department of Health, Disability and Ageing fee caps.
What we do
One program, three services.
01
Assess
Registered OTs assess residents in their own village, from falls risk to assistive technology to home changes. We handle analysis, scheduling, records and reporting.
02
Monitor
A lightweight watch captures heart rate, steps, location and temperature every hour, with SOS and fall alerts. The Nerve Centre turns the readings into alerts and trends.
03
Optimise
We track each client's budget use through the quarter and keep classifications in line with real needs, so funding gets spent on care before it's lost.
How it works
A cycle that keeps residents safe and funding working.
01
Detect
Watch data flags who needs attention.
02
Assess
A registered OT assesses them in the village.
03
Fund
Their budget is matched to real needs.
04
Equip
The right equipment is prescribed and funded.
05
Protect
Monitoring keeps them safe, and the cycle repeats.
Built for
The people responsible for residents' wellbeing.
Retirement village operators
A safety net for independent residents, without fixed welfare rounds.
Home care providers
Higher budget use, accurate reassessments and less revenue leakage.
Channel partners
Analytics and assessment on top of your devices and client base.
p < 0.001
Residents who move more have healthier resting heart rates.
A statistically significant relationship observed in our resident population, stable over three analysis windows in 2026. Read the evidence
Start with one village or one client group.
A 90-day pilot measures budget use, safety alerts and engagement against a baseline.